About Us

Providing our clients with an outstanding customer service experience is our top priority. At On Track Mortgage Solutions, our ethics and integrity are well known and we pride ourselves on creating long-term relationships.

About Us

Providing our clients with an outstanding customer service experience is our top priority. At On Track Mortgage Solutions, our ethics and integrity are well known and we pride ourselves on creating long-term relationships.

We are a full-service mortgage company that helps our clients get their dream home.

I started this company because I believe that every client deserves a great experience when buying or refinancing their home. We are dedicated to providing the best service possible and will do whatever we can to help our clients succeed in finding the right mortgage.

On Track Mortgage Solutions is here to assist you with your mortgage lending needs. With over 25 years of experience, we can help you navigate the mortgage process. Our mission is to serve our clients with honesty, integrity, and competence, while ensuring an outstanding customer service experience.

We know that each transaction is unique—as a mortgage broker we have a variety of loan programs and lenders available to you, with the quickest close times in the industry. We will communicate with you throughout the process, from beginning to end, and will strive to earn your business for life, finding the lending solutions that take you home. 



The Melissa Due Lending Team

Melissa Due Founder, CEO

Melissa Due

Founder, CEO

Melissa Due has been in the housing industry since 1998. She started out in the title industry, and since 2012 has held positions as a licensed Escrow Officer, Marketing Representative, Sales Manager, and Mortgage Professional.

Melissa’s extensive background has given her experience working with many types of people and diverse circumstances. She can provide you with a wealth of information and loan options to choose from. She assists clients with their entire financial plan, not just their mortgage loan.

Giving her clients an outstanding customer service experience is Melissa’s top priority. Her ethics and integrity are well known, and she prides herself on creating long-term relationships.

Cassandra Parr

Processor, LOA

Cassandra Parr Loan Officer

Cassandra has been in the mortgage industry for over 18 years. As a Loan Officer Assistant, Loan Processor, and licensed Loan Officer, she is well versed with every facet of the loan process. That knowledge, coupled with a love for organization and efficiency, has led to her continued success. In her personal life, Cassandra loves spending time with her family, traveling, gardening, and cooking.

Alexis Ritchie

Processor

Alexis Ritchie Senior Loan Processor

Alexis Ritchie is a dedicated and experienced Mortgage Processor and licensed Loan Officer who is committed to helping her clients achieve their homeownership dreams. She has been working in the mortgage industry for 11 years and has a deep understanding of the complex regulations and requirements that come with this field. Alexis is able to work well under pressure and to meet tight deadlines, while maintaining a high level of accuracy. In her free time, Alexis loves being a mom to her three kids, traveling, and building her Jordan shoe collection.

About the Melissa Due Lending Team

We are here to help you reach your financial goals.

Answer a few easy questions so we can best help you on your path.